LIAT reviews travel agency commission
Effective July 1, LIAT will only pay a commission to travel agents using its "Agency Web Portal" and will discontinue commissions on all bookings made through the GDS (Global Distribution System). The commission level currently offered to all regional travel agencies using the portal will be set at five per cent, as the introductory incentive paid for agents using Navitaire since its introduction in 2005 will now be removed. LIAT Chief Executive Officer Mark Darby said the removal of an introductory incentive commission, previously paid to encourage migration to the Navitaire system, had always been intended as a short term initiative.
To assist travel agencies in the transition to a new commission structure, LIAT has pledged to implement performance and seasonality-based schemes such as incentive overrides and bonus commission program. Darby said in a press statement, "The airline believes that travel agents are now proficient in the use of the LIAT Agency Web portal which has been available since 2006. As such, they would be more comfortable with its use, through which they could continue to earn commissions, particularly in an international industry context where travel agency commissions were being discontinued by most airlines".
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